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Building Loyalty

Ask any HR manager or startup founder in Alberta what keeps them up at night, and you’ll hear some version of the same thing: “How do we hold onto people?” A steady paycheque helps, but it’s not the only factor in retention. The real secret? Benefits packages that go beyond the basics.

Many companies play it safe, opting for basic health, dental, and vision coverage. However, employees in Alberta are practical, and they can spot a tick-the-box plan from a mile away. If your benefits package looks like everyone else’s, don’t be surprised when your best people start looking for greener pastures.

Where Businesses Miss the Mark

Where do businesses go wrong? For one, they tend to assume everyone wants the same thing. “Here’s your plan, take it or leave it.” But Alberta’s workforce is as diverse as it gets. Someone in their twenties might want gym passes and extra vacation days, while a working parent would appreciate flexible hours or help with childcare. The most typical mistake? Offering perks that look good on paper but no one uses.

Overcomplicating things is another big misstep. If your benefits plan requires a flowchart and a PhD to explain it, people will tune out. Keep it simple, keep it clear, and above all, keep it relevant.

Perks That Work

Let’s get to the good stuff. Some of the best retention tools out there aren’t even on most people’s radar. Take mental health support. It is still badly underused, despite all the talk about “wellness.” Subsidized counselling, mental health days, or just making space for honest conversations can go a long way.

Another winner: learning stipends. Covering a few hundred bucks a year for courses, conferences, or personal projects shows you care about employee growth, not just output.

Cost-Effective, High-Impact Options for Smaller Teams

Startups and small businesses don’t always have deep pockets, but that doesn’t mean they can’t compete. Flexible scheduling, remote work options, and summer hours cost next to nothing but can make a massive difference. Simple gestures like paid volunteer days or extra time off around holidays, show you value life outside the office.

Pooling resources with other small businesses to negotiate better group rates for health or wellness plans is another smart move. There’s power in numbers, and Alberta’s business community is well-suited to this kind of collaboration.

DEI: Doing It Right 

DEI isn’t just a buzzword; it’s a necessity. Benefits are an excellent way to demonstrate commitment to DEI. For example, parental leave that covers adoptive families, or support for employees caring for elderly relatives.

Here’s a simple idea: ask your team what makes them feel included. Anonymous surveys, focus groups, or even an open-door chat with HR can surface needs that leadership has never even considered.

Letting Data and Feedback Lead the Way

Gone are the days when HR just picked a benefits plan and hoped for the best. Now, the smart approach is to listen. Regular check-ins with staff can illuminate what’s missing, what works, and what feels outdated. Use pulse surveys or feedback tools to maintain employee awareness.

Using the gathered data, tweak your offerings. If a benefit is only used by two people in five years, it’s time to swap it out for something new.

Lessons Across Sectors

Alberta is diverse. The private sector moves fast and loves creative perks, while public and non-profit organizations tend to focus on long-term security and robust health plans. There’s a lot each side can learn from the other: private companies could take a page from the public sector’s book on mental health and family support, while non-profits might borrow some private sector flexibility and fun.

Tomorrow’s Benefits, Today

Five years from now, don’t be surprised if things like financial wellness coaching, on-demand mental health support, or climate-conscious commuting perks are standard. Right now, these are still a bit rare, but the companies offering them are getting noticed. Want to be ahead of the curve? Start piloting some of these now.

Creative (and Compliant) Approaches in High-Volume and Union Workplaces

Unionized or high-churn settings can feel like a different beast, but that doesn’t mean you can’t be creative. Sometimes it’s about adding choice, like cafeteria-style benefits or working with union reps to introduce new perks without breaking agreements. Even something as simple as rotating shift swaps or access to legal or financial advice can show respect and flexibility.

Employer Branding: Benefits as Your Calling Card

Bottom line: your benefits package says more about your company than any mission statement. If you want to attract (and keep) the right people, you need to “walk the talk.” Perks that reflect your company’s value, community, growth, or just plain kindness are what set you apart. Benefits aren’t communicated by checking a box on a job ad. They’re expressing daily that you value your people.

Spotlight: Rachel Solutions

For Alberta small businesses or start-ups feeling overwhelmed by all this, there’s help. Rachel Solutions has built a reputation for helping companies get real about hiring and retention. They work with you to figure out what matters to your team and build a benefits strategy that fits. No copy-paste plans; just honest, tailored advice that’s grounded in what works.

The Takeaway

In the end, building loyalty doesn’t come by spending the most; it’s garnered by listening, being flexible, and showing that you care. The best benefits packages are the ones that make life better, not just look good on paper. When people feel truly valued, they stick around, even in a hot job market. That’s a win every employer can support.

Rachel Agbede

Rachel Agbede

About Author

I'm passionate about empowering women—especially immigrant and minority entrepreneurs—by bridging equity gaps and supporting their journey to success. At Rachel Solutions, I provide personalized strategies for business growth, HR assistance, career coaching, and non-profit guidance, helping women turn their passions into thriving ventures. With dedication, creativity, and a mission to build vibrant communities of successful female entrepreneurs, I aim to deliver exceptional support in Alberta, across Canada. Together, we'll make a lasting impact and have fun along the way!

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