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The Equity Blueprint

As someone deeply committed to workforce equity, I’ve seen how often organizations claim to prioritize Diversity, Equity, and Inclusion (DEI), yet fall short of creating meaningful, lasting change. DEI is not just about representation or checking boxes by hiring more diverse candidates or posting inclusive job ads.

While visibility is important, true equity requires a deeper, systemic transformation. One that reshapes hiring practices, organizational culture, and leadership mindsets. Inclusion means ensuring that team members, especially those from underrepresented groups, are actively supported with clear growth paths and career development opportunities.

The Myth of One-Size-Fits-All Solutions

One of the most persistent myths I encounter is the idea that standardized recruitment strategies can drive equity across all contexts. But equity is more about sameness than it is about fairness. It’s recognizing and dismantling the systemic barriers that many, especially Black candidates, face: limited access to networks, unequal resources, and historical exclusion.

As a Black leader, I know firsthand that we need tailored strategies that acknowledge our unique experiences and challenges. Generic DEI initiatives won’t cut it. We need intentional, context-aware approaches that center access, power, and opportunity.

Accessibility and Opportunity

Posting a job publicly doesn’t automatically make it accessible. Many qualified Black candidates never see these opportunities due to limited networks, unconscious bias in screening, or a lack of outreach in the right communities.

Equity requires us to go beyond passive recruitment. It means building relationships with equity-deserving groups, redefining outreach strategies, and ensuring hiring processes are truly inclusive and fair. Building equitable hiring practices is a long-term commitment.

Practical Steps Toward Equitable Hiring

  1. Embed Equity into Core Strategy

DEI must be foundational, not an afterthought. That means setting measurable goals, reviewing job descriptions for bias, using blind screening, and diversifying interview panels.

  1. Cultivate Self-Awareness

Leaders must do the internal work, recognizing biases and creating psychologically safe spaces for learning and dialogue.

  1. Build Intentional Partnerships

I actively engage with community organizations, post-secondary institutions, businesses, and professional networks that serve Black professionals.

  1. Create Inclusive Work Environments

Recruitment is just the beginning. Retention and advancement require mentorship, sponsorship, inclusive leadership development, and fair performance reviews.

Embedding Equity from Day One

When I think about embedding equity, I always come back to intentionality. From the moment I step into a leadership role or help shape a new initiative, I ask: Who’s at the table? Whose voices are shaping this process?

What I do first is to engage with diverse voices early. Lived experience brings insight that data alone can’t capture. I’ve been in interviews where I was asked discriminatory questions like, “You sound exotic, where are you from?” or “You have an interesting accent.” While often framed as curiosity, the sting of being “othered” stays with you. I use these experiences to mentor others, teaching both candidates and interviewers the dos and don’ts of inclusive hiring.

I also take a “screen-in” approach. I look for transferable skills, emotional intelligence, and cultural competency, qualities too often overlooked by traditional filters. By shifting the focus to potential and lived experience, we open doors that might otherwise stay closed.

Feedback and Continuous Learning

Another critical step I take is building feedback directly into the hiring process. I ask candidates and new hires what worked, what didn’t, and where we can improve. One of my favorite questions is: “If you were hiring for this position, what qualities or skills would you be looking for?”

This helps gauge whether candidates understand the role while giving space to those who may find it culturally uncomfortable to “brag” about themselves. Instead, they reveal their values and insights indirectly.

Bias is real, and we must name it to address it. I invest in unconscious bias training, use structured interview guides, and pay attention to the small things, like pronouncing someone’s name correctly or being mindful of cultural nuance. These gestures matter.

Shifting to Skills-Based Hiring

In my work leading workforce strategy and inclusion across Alberta, one of the most powerful shifts I’ve seen is employers adopting skills-based hiring. It’s a game-changer for equity-deserving groups.

I’ve worked with talented individuals who didn’t follow a traditional path: community leaders, immigrants, or those reskilling after career transitions. Many hold advanced degrees but are told they’re “overqualified” or lack “Canadian experience.” These systemic barriers must go.

That’s why I encourage companies to focus on competencies through practical demonstrations, scenario-based interviews, or open conversations. A résumé rarely tells the full story. We also need to move away from vague “culture fit” assessments or overreliance on referrals, both of which reinforce bias. Structured interviews with clear scoring rubrics level the playing field.

Small Businesses Can Lead Too

Equity doesn’t require a big budget; it requires intention. Even small businesses and startups can build inclusive hiring practices. I recommend is partnering with post-secondary institutions. Offering co-ops, practicums, or capstone projects brings in diverse talent while developing inclusive habits early.

I also encourage small businesses to tap into the creativity of youth, students, and freelancers from equity-deserving communities. These collaborations are low-cost, mutually beneficial, and build authentic pipelines.

Government-funded programs such as Manpower’s Training for Work, Career Leap, Powering Up, Account Tech, Career Moves, Career Construct, and Career Reach provide targeted skills training at no cost to employers or participants. These initiatives remove barriers and diversify workforces without major financial investment.

Equity is a Continuous Commitment

AI-powered tools can also support inclusive hiring by flagging biased language in job descriptions, screening candidates based on skills rather than credentials, and identifying systemic gaps in hiring data. When used responsibly, technology can be a powerful ally.

Above all, I believe in transparency and intentionality. Be clear about your organization’s values. Inform candidates about the support available to them. Use inclusive language. Create space for feedback.

And remember: DEI isn’t a one-time initiative. It is a continuous commitment that lives in everyday decisions. Equity and inclusion don’t have to be expensive. They simply have to be real.

Learn more about building inclusive workplaces with Angelah.

Angelah Kusero

Angelah Kusero

About Author

Angelah Kusero Director, Workforce Strategy & Inclusion | Manpower Alberta Architect of Inclusive Workforce Strategy and Community Empowerment Angelah Kusero is a visionary leader in workforce strategy and inclusion, committed to building equitable, future-ready workplaces across Alberta. With extensive experience in human capital strategy, organizational development, and inclusive leadership, she has played a pivotal role in shaping workforce development policies and programs that foster workforce resilience, diversity, and innovation. As Director of Workforce Strategy & Inclusion at Manpower Alberta, Angelah leads cross-sector initiatives that align workforce planning with economic development ensuring Alberta’s talent ecosystem remains inclusive, adaptive, and responsive to emerging trends. Her bold, innovative approach is rooted in the belief that equity isn’t just a value, it’s a strategy. Born in Kenya and proudly rooted in Canada, Angelah’s journey is one of resilience, purpose, and deep community connection. With a background in Law and a Master’s in Educational Psychology (Human Relations), she bridges education, policy, people, and purpose to create meaningful opportunities for individuals to thrive, integrate, and lead. Angelah is widely recognized for translating complex labour market data into actionable, people-centered strategies that inform government RFI & policy, post-secondary planning, newcomer programs, and community service delivery. Her work is consistently systems-driven, data-informed, and deeply grounded in community empowerment. A passionate advocate for diversity, equity, and inclusion, Angelah has embedded inclusive practices across workforce programs—opening doors for women, newcomers, racialized professionals, and others historically excluded from leadership roles. Her work moves beyond representation toward true transformation. A trusted advisor to industry, government, and community partners, Angelah brings a collaborative and evidence-based approach to workforce transformation. Her leadership has contributed to measurable improvements in employee engagement, representation, and organizational performance across sectors. Angelah is also a recognized visionary in immigrant workforce integration. She was selected and featured in the National Network of Immigrant Employment Councils (IECC) Visionary Catalogue—a national showcase honoring leaders advancing bold ideas and innovative strategies to improve employment outcomes for immigrants and strengthen Canada’s economy. She has shared her expertise at high-profile events including the SAIT Global Workforce Series, Alberta Microcredentials Symposium, Thrive Conferences, TFCC Champions Talk and the Belonging Tour. Angelah serves multiple advisory boards focused on inclusive economic growth and talent development. She is a frequent speaker on the future of work, inclusive leadership, and workforce innovation. Her leadership extends through active service on several advisory boards and community initiatives, including: Member, SAIT Micro credential Advisory Committee Community Champion & Advisor with CRIEC Speaker, Women in Need Society Ambassador WTAL Professional Mentor, Black Career Mentorship Program at MRU and CRIEC Strategic Advisor for Partnerships & Community Engagement, TESNA Recognitions & Awards 🏆 Inclusive Leadership Award (2023) 🏆 Black Calgarian Making History Award (2024) 🏆 Women’s Ambassador Award (2025) Based in Calgary with her partner and two sons, Angelah draws daily inspiration from her family and community. Her story is a testament to what’s possible when passion meets purpose—and when leadership is grounded in trust, alignment, and bold action.

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